About Us
20 Years of Innovation and Trust: Medlife Assistance
Medlife Assistance is an international health tourism assistance and coordination company based in Türkiye. We provide international patients and their companions with 24/7 assistance and communication support, while coordinating healthcare facility organization, patient coordination and interpretation processes. Accommodation, transportation and transfer requirements are organized through travel agencies. Medical diagnosis, treatment and other healthcare services are provided by authorized healthcare facilities.
Our Services
With over 25 years of experience, we provide 24/7 assistance, information, and coordination support for international patients and partners throughout their healthcare journey in Türkiye:
Medical Operation Coordination: We facilitate communication, appointments, and organizational workflows between international patients and Ministry of Health-authorized hospitals and healthcare centers. Patient records for departments such as cardiology, orthopedics, neurology, and general surgery are securely transmitted to authorized facilities for preliminary review and scheduling.
Dental Care Organization: Coordinating communication, appointment planning, and itinerary logistics with authorized healthcare facilities offering general dentistry, cosmetic dentistry, implants, and orthodontics.
Aesthetic & Plastic Surgery Guidance: Providing international patients seeking plastic surgery, dermatology, or medical aesthetic applications with objective guidance and communication support regarding authorized healthcare providers in Türkiye.
Assistance Services for International Partners: Offering 24/7 communication, case tracking, document coordination, and local logistics support for international insurance, assistance, and healthcare companies operating with Türkiye.
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Years of Experience
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Operational Support
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Customer Satisfaction
Innovation and Technology
Technology plays a crucial role in international assistance and coordination workflows. At Medlife Assistance, we continuously enhance our digital communication platforms and coordination systems to deliver fast, transparent, and reliable 24/7 solutions for international patients and global partners.
Customer Satisfaction
Patient and partner satisfaction is at the core of our operations. The comfort and trust of international patients, their companions, and our global business partners are paramount. Backed by over 25 years of experience, we continuously refine our coordination standards to serve as a reliable partner in Türkiye.
Social Responsibility
Driven by corporate responsibility, Medlife Assistance facilitates clear, transparent, and secure access to healthcare information for international patients in Türkiye. Through educational resources and guidance, we streamline access to accurate health tourism information.
Investing in the Future
Building upon over 25 successful years in international assistance and coordination, we remain committed to excellence. Our goal is to establish sustainable trust in health tourism coordination while delivering uninterrupted 24/7 communication and organizational support for our patients and partners.
Support & Info
Frequently Asked Questions
All the answers to your questions about our medical assistance services, emergency health operations, and procedures.